The Competence Charisma Four Quadrant Model

There are two broad skill families required for success in IT careers. In this video, excerpted from a keynote speech to the California County Information Services Directors Association, you'll learn how the two skill families work together and how you can use them to enhance your IT career.


Match the definition on the right with the word or phrase on the left.

Leaders in society   
   Your technical skill level
Kaizen   
   A process of continual self improvement
Competence   
   Your ability to understand, get along with, and influence people
Charisma   
   People who both highly competent and charimatic